Faqs ....

Q.What is Refilling?


A : Refilling means Reloading your cartridge by Filling When the ink Supply is low, Refilling is good for the environment and can save you lot of money.



Q.How many times we can refill a cartridge?


A : The number of times you can Refill a cartridge,you can refill your cartridge about 5 to 6 times depending on your cartridge costs this could save over 80% on cartridge.



Q.When is the best time to refill a inkjet caridge


A : It is best to refill a cartridge before it runs Dry. If the cartridge does run dry Refill it immidiatly otherwise,ink may dry and block the print head.



Q.When is the best time to refill a Laser cartridge?


A:It is best to refill a cartridge when it gets light print. If the print out comes light, refill it immediately.



Q.Will refilling void the warranty on a printer?


A :No properly refilling a standard cartridge with high quality ink does not void warranty refilling ensures that all of our refill ink products meet or exceed the standards of quality needed for perfect operation of your printer.



Q.What is the proper way to handle an Inkjet cartridge?


A :Always handle an Inkjet cartridge with care. Do not touch the nozzles with your hands if you must remove a cartridge from printer for a period of time carefully seal it in a zip lock bag to avoid having ink dry in the nozzles. It is best to refill it promptly following the instruction exactly and place it back in the printer.



Q.What is the proper way to handle a Laser cartridge?


A :Always handle a cartridge with care. Do not touch the drum with your hands if you must remove a cartridge from printer for a period of time please remove carefully. It is best to refill it promptly following the instruction exactly and place it back in the printer.



Q.What does it mean when the printouts have white streaks or show areas with no inks?


A :The ink cartridge is running out of ink and needs to be refilled. If there is plenty of ink in the cartridge, then there may be dried ink in the nozzles. Then, wipe off the water on the cartridge nozzles with soft tissue or cotton swab before installing it on the printer and then run head cleaning, always following the instructions on the printer manual. If this doesn’t work or fix the cartridge, repeat the above procedure two or three times. If this does not work, then purchase a new cartridge and refill it before it runs dry.



Q.Are you allowed to use recycled cartridge in your printer?


A :Yes you are allowed to use recycled cartridges in your printer and will not void the printer warranty. This is clearly stated in the Magnusson-Moss Warranty act issued by the Federal Trade Commission. The printer manufacturer cannot force you into only buying their cartridges. It’s up to you as a consumer to make the choice on what you want to buy.


A:Yes you are allowed to use recycled cartridges in your printer and will not void the printer warranty. This is clearly stated in the Magnusson-Moss Warranty act issued by the Federal Trade Commission. The printer manufacturer cannot force you into only buying their cartridges. It’s up to you as a consumer to make the choice on what you want to buy.



Q. My vendor suggests that he can refill a cartridge 2 to 3 times and then probably go for a new or recycled cartridge. Is is true?


A : Any component in a OEM cartridge is rated for single use. Reusing the critical components would either mean that you would have mid cycle failure, or a faulty cleaning blade might lead to powder spillage in the printer leading to fuser unit damage. The opc drum might develop dots which might show on the printout, and subsequently you would change the cartridge mid way. Here you loose money on refilling and get poor prints with which you have to compromise. Recycled cartridges give same output as an OEM.



Q. My Printer Maintenance guy says that the use of such cartridges would damage the printer. Shouldn't I listen to him?


A : Many printer engineers presume that the cartridge is a refilled cartridge. The concept of recycling is new and it is catching up fast, both with the support industry as well as the end users. Their previous experiences with a refilled cartridge might have been really poor, as they would have had to clean a lot of components due to the powder spillage from a refilled cartridge. The awareness is increasing and a lot of techniciansinfact are now in favour of such Recycled cartridges instead of refilled cartridges or for that matter the OEMs. There are substantial savings and no spillages. Your cost of the printer is recovered within 5 to 10 purchases of recycled cartridges vis a vis OEM.



Q. How does recycled cartridges help the environment?


A : Recycling both laser and ink jet cartridges reduces the amount of non-biodegradable plastic in landfills. Additionally, the manufacturing process used to create new cartridges depends heavily on fossil fuels.



Q. Can I really save money by using recycled cartridges?


A: Yes. As much as 40 to 50 percent, depending on the quantity of cartridges your company uses, your savings can amount to thousands of Rupees each year.



Q . Is there a downside to recycled cartridges?


A : No. Using recycled cartridges saves money, helps preserve the environment, provides as high a quality product, and helps support local small businesses.



Q. Why don't more businesses recycle?


A : In a word -- education.

(A) The office product recycling industry is relatively new; just 10 years old. The industry is working diligently to educate the consumer about the value of recycled cartridges, and today more than 30% of all Indian businesses used recycled cartridges. Quite an accomplishment in just ten years. Through public relations campaigns, more and more end-users are realizing the added value of recycled cartridge products and services.
(B) Recyclers replace worn parts and upgrade others in the cartridge with parts that are often superior in quality and performance to those in a new cartridge.



Q. Are recycled cartridges inferior to new ones?


A : No. there should be no difference in the print quality or page yield of a recycled cartridge. Recyclers use only graphics quality toner and replacement parts that meet or exceed the OEM standard. Most recyclers guarantee their products to perform as well or better than new cartridges.



Q. Am I really helping the environment by purchasing recycled cartridges?


A : Definitely. Each discarded empty laser printer cartridge adds approximately three pounds of unnecessary waste to our landfills. Waste that will take as long as 10 centuries to decompose. It is estimated that 100 million laser printer cartridges and 400 million ink jet printer cartridges are produced each year. Recycling these 500 million cartridges will save an estimated 4 million cubic feet of landfill space. The office products recycling industry has made and will continue to contribute a substantial positive impact upon the environment and the economy wherever it exists.



Q. What is a remanufactured cartridge?


Remanufactured cartridges have been recycled and reprocessed from an original equipment manufacturer (OEM) empty core. The process differs by manufacturer and materials used with varying results in quality and page yields. Our remanufactured cartridges are produced to stringent quality control standards, using lab-tested components to ensure consistent OEM-equivalent performance.


Q. What is the process?


A typical production process includes inspection and replacement of key components as needed such as the OPC (Organic Photo Conductor) drum, wiper blade, PCR (Primary Charge Roller) and magnetic roller. One of the most critical parts of a cartridge is the OPC Drum. New aftermarkets are made specifically for remanufacturers to have a harder and more durable surface than the OEM cartridge. We use only new drums in our cartridges to ensure OEM equivalent results.


Q. Is a remanufactured cartridge inferior to a new one?


There should be no difference in print quality or page yield with a properly remanufactured cartridge. Our cartridges contain only quality toners that work well with the OPC drum and other replacement parts to meet OEM performance.



Q. What if I experience a print quality issue?


If a cartridge does not meet expectations, simply notify a customer service representative and return the cartridge and a page sample showing the print quality problem in the box it came in - Return it for evaluation and replacement. Please refer to our Product Warranty for details.



Q. Are you allowed to use remanufactured cartridge in your printer?


Yes you are allowed to use remanufactured cartridges in your printer and will not void the printer warranty.

This is clearly stated in the Magnusson-Moss Warranty act issued by the Federal Trade Commission. The printer manufacturer cannot force you into only buying their cartridges. It’s up to you as a consumer to make the choice on what you want to buy.



Q. Why don't more businesses recycle?


Basically, this is due to lack of education. The office products remanufacturing industry has been in existence for about 15 years. But we are working diligently to educate consumers about the value of remanufactured cartridges and the advancement the industry has made in the improved technology of remanufacturing cartridges. Through public relations campaigns, local, state and federal legislation, more and more users are realizing the added value and comparable quality of remanufactured cartridges.



Q. Am I really helping the environment by using remanufactured cartridges?


Definitely. Each discarded cartridge adds approximately three pounds of unnecessary waste to our landfills - waste that will take as long as 1,000 years to decompose. It is estimated that 100 million laser and printer cartridges and 400 million inkjet printer cartridges are produced each year. Remanufacturing these 500 million cartridges will save an estimated four million cubic feet of landfill space. The office products remanufacturing industry has already made a substantially positive impact on the environment and the economy and will continue to do so.